Welcome to George Burley
Welcome to George Burley
Welcome to George Burley
Welcome to George Burley
Up to 50% off on Selected Underwear

RETURN POLICY

Thank you for shopping at George Burley. We value your satisfaction and strive to provide you with the best online shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

Return Condition

We hope you’ll be satisfied with everything that you order from us, but if something isn’t quite right, we’ve created a quick and easy return service. You can return any item(s) purchased at georgeburley.com within 7 days from the delivery date. Once you have filled in the return document, kindly contact our customer service at +94-704722021 or at georgeburleymarketing@gmail.com to inform our team regarding your return. Once we confirm all the details with you, we will arrange our courier to collect the return parcel from your door-step.

We accept returns within 4 days from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once we receive your return and inspect the item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

 

How do I Receive the refund ?

Once we receive your return and inspect the item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the refund amount will exclude any shipping charges incurred during the initial purchase we will also initiate a refund to your original method of payment.

Exchanges

If you would like to exchange your item for a different size, colour, or style, please contact our customer support team within 3-4 days of receiving your order. We will provide you with further instructions on how to proceed with the exchange.

Non-Returnable Items

Certain items are non-returnable and non-refundable. These include:

• Gift cards

• Men’s Underwear

• Downloadable software products
• Personalized or custom-made items
• Perishable goods
• Damaged or stained Items

In the unfortunate event that your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or issue a refund, depending on your preference and product availability.

Refund & Exchanges Processing Time

Refunds and exchanges will be processed within 5-8 business days after we receive your returned item. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.

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